Case Study:

Criticle Cable Fault Resolved

REES was urgently called to resolve a critical cable fault at a power station in Kangaroo Valley after another contractor was unable to locate the issue. The project’s scope included mobilizing a team within 24 hours, locating the fault across a 4km bushland cable run, and completing necessary repairs to restore full operational capacity.

→ Objectives

The primary objectives were to rapidly locate the cable fault, propose and scope the necessary repairs, and source all required materials to complete the repairs efficiently.

→ Key Highlights

• Swift Response: REES mobilised and reached the site within 24 hours.
• Efficiency: The team’s multi-skilled technicians were able to both locate and repair the fault, completing the project in under five business days.
• Resourcefulness: Thanks to REES’s broad supplier network and on-hand stock, all necessary parts were sourced quickly, enabling timely repairs.

→ Services Provided

REES delivered onsite cable fault location using their specialised fault location vehicle, followed by urgent onsite cable repairs and jointing to restore the power station’s capacity.

→ Implementation

The process began with an immediate response to the client’s inquiry. REES efficiently located the fault and swiftly proceeded with the necessary repairs, demonstrating their capability to handle urgent and complex electrical challenges.

→ Outcomes and Benefits

The project resulted in the successful identification and repair of the cable fault within five business days, significantly reducing the power station’s downtime and restoring it to full operational capacity.

→ Client Feedback

The client expressed appreciation for REES’s prompt assistance and support on such short notice, highlighting the effectiveness and professionalism of the REES team in managing the situation.

“Appreciate your assistance and support on such short notice.”

– Client Feedback

This case study exemplifies REES’s commitment to delivering rapid, efficient solutions in critical situations, reinforcing their reputation in Newcastle & Hunter Valley Electrical Engineering.